Terms of service
Terms of Service
Last updated: July 2026
Welcome to Millsy & Kin.
This website is operated by Millsy & Kin Limited, a company registered in England and Wales. Throughout the site, the terms "we", "us" and "our" refer to Millsy & Kin Limited.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with any other policies referenced on this website.
1. Online Store Terms
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site.
You agree not to use our products or services for any unlawful purpose or in a way that violates any applicable laws or regulations.
We reserve the right to refuse service, cancel orders or restrict access to our services where we reasonably believe these Terms have been breached.
Millsy & Kin Limited is registered for VAT in the United Kingdom. VAT is included in all prices where applicable.
VAT Registration Number: 494099348
2. Products & Availability
Millsy & Kin offers a combination of made-to-order and stocked products.
Made-to-order products are produced specifically for each order once it has been placed. As a result, minor variations in colour, positioning or finish may occur.
Stocked products are held and dispatched directly by Millsy & Kin.
We reserve the right to change, discontinue or limit the availability of any product at any time without notice.
All product descriptions, pricing and availability information are provided in good faith but may be updated where necessary.
3. Orders & Billing Information
You agree to provide current, complete and accurate information when placing an order.
Millsy & Kin cannot be held responsible for delays, losses or delivery issues resulting from incorrect information supplied at checkout.
We reserve the right to cancel or refuse any order where we reasonably suspect fraud, misuse of promotional offers or other activity that may cause loss or harm to our business.
4. Returns, Refunds & Replacements
Our Refunds, Returns & Exchanges Policy forms part of these Terms of Service.
Details of eligibility for returns, refunds, replacements and exchanges can be found in our Refunds, Returns & Exchanges Policy.
5. Intellectual Property
All content published on this website, including designs, artwork, logos, graphics, photographs, text and branding, is the property of Millsy & Kin Limited or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell or otherwise use any content from this website without prior written permission.
6. Third-Party Services
We use trusted third-party providers to support the operation of our business, including payment processing, fulfilment, shipping and website hosting.
While we carefully select our partners, we are not responsible for the content, policies or practices of third-party services beyond our control.
7. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
8. Errors & Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct any errors and to update information where necessary, including after an order has been placed. Where this affects your order, we will contact you as soon as reasonably possible.
9. Limitation of Liability
To the fullest extent permitted by law, Millsy & Kin Limited shall not be liable for any indirect, incidental or consequential loss arising from the use of our website, products or services.
Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws.
10. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be published on this page and will take effect immediately upon publication.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact: